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The 10 steps of every Econ pool table service call.
We pride ourselves on how we look after our pool and snooker tables. You may have found that many other pool table companies have the '2 Step' service call! they take the money and they are gone! Do not let your pool table operators lack of interest in keeping your table in good condition cost you money, our profit share service calls consist of a '10 step' service that we do every time we call to service your table... in fact, we valet your table on every service call!
The logic is simple: A pool table that is looked after well will attract players... people will play more on it making the table take more... so you earn more money.
Before you get your pool table: Check with bar owners that have pool tables (You might know some listed on our [ Profit share page ]), look at their tables and then look at those of other pool table companies... if you want the best for your business then call Mike on: 609 504 427
The 10 steps of our service calls are as follows:
Step 1: Cleaning the pool table light
One of the first things we do when we arrive to do the service on your pool table is we clean the table light 'if your table has one'. This will not make your pool table better to play on but it is something that we feel important as a dirty or dusty light can look awful over a pool table... as you will probably have seen if visiting many of the bars with pool tables on the coast, we make sure the table in your bar will not join the dirty light club!
We also make sure the bulbs are all OK and change any that may have blown, we generally use low consumption bulbs for our table lights.
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Step 2: Brush the table cloth & clean the pockets
We brush down the cloth and cushions... properly. We also clean any marks from the cloth as best as possible at the same time using a cloth cleaning spray for this purpose.
After the cloth is brushed down we then clean/brush out the inside of the table pockets. This step helps to avoid ball runners inside the table from clogging with grime, it also helps keep the balls cleaner and helps prevent the dust being carried into the ball mechanism and adding grime there which can eventually lead to problems.
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Step 3: Check the cues and tips
We check cues and the tips of any cues, replacing and/or repairing any that need attention.
We should mention that we also supply 2 to 3 good quality one piece snooker cues with most of our tables, we also re-tip these if needed.
Step 4: Remark the table cloth
After the table cloth has been cleaned we re-draw the baulk line on the cloth if it needs done, we also replace any of the black spots if needed.
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Step 5: Iron the table cloth
If your table has a napped cloth as most English pool tables and snooker tables generally have then we will iron the cloth to push down the nap after brushing.
This is done with a special 'Dowsing' iron made for this purpose, you will probably have noticed very few companies other than ourselves do this.
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Step 6: Check the level
Every service call we check the level of the table with a special engineers level (not a builders level). It is important that the table is level, if the ball rolls out of line or players miss shots because of a table that is not level then they will probably not be happy customers.
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Step 7: Clean & polish the table
After all the brushing and ironing is done we then clean the table body, legs and top frame with furniture polish to remove grime build up and greasy finger marks along with any chalk dust build ups from chalk holders that has gathered on the decorative beaded surround of the table.
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Step 8: Clean the white ball
Generally after a week or two the white ball can do with a clean, we do this on most of our service calls and we use a ball cleaning polish made by Aramith to do this.
It is not always possible to clean the ball perfectly as using red, blue or purple coloured chalk can leave stains on the ball that are difficult to remove totally but this does make a big difference. If only green chalk is used this cleaning will generally leave the white ball like new.
We will also check any of the coloured balls at the same time and will wash the full set of balls periodically.
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Step 9: Clean the ball drawer and mechanism
When the table has been fully cleaned outside we then clean the ball tray and check the moving parts of the ball mechanism, this will include a small spray of oil when needed to make sure that dust does not clog up the moving parts. There are parts that should not be oiled when doing this and we make sure that only those areas needing oil get it.
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Step 10: Do the paperwork
Finally we do the paperwork with the bar, this is generally the one and only step that most other pool table operators seem interested in doing! in fact many don't even give you a receipt.
We give you a receipt that shows the total earnings and the money split along with the counter numbers so you have proof and a record of what the table earned between the last service call and this one.
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As you can see from the above steps our service is top class and is probably the best on the coast... yes, we really do these 10 steps every time we do a service call on your table, in fact we do much more than this but these are the 10 main steps we undertake. We also believe in keeping the cloth good on your table so this will be changed regularly and at appropriate times on the year to suit you.
If you are looking for a pool table operator that takes an interest in looking after their pool and snooker tables then give Mike a call on: 609 504 427
Second to none pool table and snooker table services on the Costa del Sol Spain
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